Just a word of caution regarding letting someone else turn in your Waiver paperwork:
Angela received an envelope on Friday morning from an instructor in the Adult Department. The envelope contained Waiver paperwork from Waiver staff that was due five days ago on Monday morning. The instructor said "I'm sorry. I was supposed to give this to you a few days ago and I forgot." The Waiver staff had no idea that the instructor forgot. Payroll had already been processed for the week and it was too late to include this forgotten paperwork. Luckily this was not a pay week--if it was a pay week, the Waiver staff would not have been paid.
Don't let this happen to you. Be careful when choosing to allow someone else to turn in your paperwork. You should not take for granted that all Civitan employees know the rules and procedures in the Waiver department. They do not. There are dozens of people who work in the Civitan Center who have no clue how Waiver payroll works. If you hand off your paperwork to someone else you are taking a huge chance that it may not reach Angela on time (or even get turned in at all).
We always prefer that you turn in your paperwork yourself to minimize the risk that someone else might make a mistake or forget. If you do take this chance we suggest you follow up to make sure your paperwork was received as you expected.
Another scenario that happened recently:
Waiver staff arrived on Monday morning to turn in paperwork. Angela's office was open but she had stepped out. Waiver staff put his paperwork in what he assumed was an inbox on a desk and left. Two weeks went by and on pay day his check was short. The inbox was an outbox on a file clerk's desk; a place reserved for paperwork that has already been processed, paid, and ready to be filed. Angela never saw it and his paperwork was never found.
To clarify, the ONLY places you should ever leave your paperwork at the Civitan Center are as follows:
- The White box outside the front door to the Civitan Center that says "Waiver Paperwork" on it. Do not confuse this with the mailbox. The mailbox is black. The Waiver box is white, locked at all times, and is clearly marked.
- The box mounted to Angela's office door also clearly marked "Waiver Paperwork."
- Angela's desk--the black desk in the corner. Angela's name and picture are clearly displayed on the desk. DO NOT leave your paperwork on Darrell's desk or the file clerk's desk.
Please also be aware that it is risky to turn in your paperwork to the receptionist. There are times when clients work at the front desk. Your paperwork could easily be misplaced or misunderstood by a client and never reach Angela's office.
Don't risk it--be responsible for your own paperwork and always turn it in at the appropriate place and time. Thanks for helping us help you get paid on time!