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Just a friendly reminder that as Direct Care Providers to Waiver clients it is imperative that we be able to reach you at all times. Please make sure that any time your phone number, email address, or mailing address changes that you provide us with the updated information. Several times a month we attempt to reach employees by phone only to find their numbers disconnected. We always need a current phone number for you--no exceptions.
Imagine discovering an error on your paycheck and dialing our number only to find it disconnected. The concern and frustration you might encounter when you can't reach us is the same that we encounter when we need to reach you regarding changes in your client's plan of care, medication, illness, or your work schedule. Help us keep the lines of communication open in both directions by making sure we always have the most current contact information for you.
Thanks in advance for your assistance. Good communication is huge part of solving problems quickly.
