Be advised that while there are occasionally circumstances under which you may leave a client's care without the client's signature (or guardian's signature) on your timesheets, we still cannot process those timesheets until they are signed. An unsigned timesheet is the same as no timesheet at all when it comes to billing Medicaid and processing your pay.
Your waiver paperwork is audited twice by two different departments before you are paid and then audited a third time by a third department before the paperwork is finally filed. After that, your paperwork waits for an annual licensure audit and then a Medicaid audit. With this much scrutiny paid to every piece of paperwork you turn in, it is imperative that we get it correct. A missing signature may not seem like a big deal but we assure you that auditors do not make exceptions no matter how good or reasonable our excuses may be.
As always, the best way to prevent delays in pay is to always--every time--get the client's or guardian's signature on your timesheets and/or mileage forms before you leave.
Thanks again for your attention to this detail. Have a safe and happy Halloween!
