Just a reminder that if your phone number, home address, or email address changes we need to have your updated information on file. This is not only important so that we can reach you for administrative purposes but also so that your client's Case Manager can reach you regarding your client's medical or behavioral needs, including medication changes, incident reports, injuries, counseling and/or doctor's appointments, or emergencies.
The benefits of keeping your contact information up-to-date for administrative purposes can be easily understood by the following real-life scenario:
An employee moved and never provided his new address to Civitan Services. The employee terminated his employment with Civitan Services leaving a full two week's pay pending. The pay check was mailed to him but was returned to us a few days later through the postal service. Attempts to reach the employee by phone were unsuccessful. How many of us could afford to forfeit two week's pay in a situation like this? Don't let it happen to you. Unexpected life changes could happen to any of us at any time but complications like this one are easy to prevent.
Please keep your contact information up-to-date with your immediate supervisor, Human Resources, and Accounting and do not assume that updating your information with one person means that all the necessary parties will also receive the updated information. Follow up with all three departments. Don't risk a delay--take the initiative and make sure we can reach you quickly by giving us good information and keeping it up-to-date.
Thanks so much for your cooperation.
